| Location | Contact |
|---|---|
| All India | 9167003333 |
| Abu Dhabi | +971600555555 |
| Algiers | +213982402791 |
| Asuncion | +971600555555 |
| Bangkok | +6627873387 |
| Barcelona | +34912757792 |
| Beijing | +4008822380 |
| Cape Town | +27103440608 |
| Dubai(Deira) | +971600555555 |
| Flight Distance | Cancellation Fee |
|---|---|
| 1500 km or less | USD 275 |
| between 1500 km and 3500 km | USD 440 |
| All other flights | USD 660 |
| Class of travel | Special | Saver | Flex | Flex-Plus |
|---|---|---|---|---|
| Economy | 20kg | 25kg | 30kg | 35kg |
| Class of travel | Baggage allowance |
|---|---|
| Business Class | 40kg |
| First Class | 50kg |
| Class of travel | Baggage allowance |
|---|---|
| Economy Class | One piece up to 23 kg for Special fares Two pieces up to 23 kg each for Saver, Flex, and Flex Plus fares |
| First Class | Two pieces up to 32kg (70lb) each |
| Business Class | Two pieces up to 32kg (70lb) each |
| Premium Economy | Two pieces up to 23kg (50lb) each |
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2 Comments
James martin
ReplyI booked the seat and cancelled after some time due to some emergency. I thought I will not get that much refund for my ticket but there customer care guided me and gave me almost 90% of my refund.
Elina Peterson
ReplyGreat customer service and guided me through whole process of upgradation from business to First class.